Winnpack has a well defined Return and Exchange Policy for its customers. Kindly refer to the Return Policy before placing any orders on the website. We are not perfect but we have ensured that our Return/Exchange Policies do not bring any ugly surprises to you post your purchase.
Our Return Policy allows for easy returns and exchange for:
No returns, refunds, cancellation or exchanges will be accepted for the following:
All the products must be returned in the original condition they were received in along with any bills and labels. Please follow the below given steps to register your return within 2 days of receipt of the product. Return request registered after 2 days of delivery shall not be entertained by Indus Corporate.
Please note that there may be certain orders that we are unable to accept/fulfill and can be cancelled. We reserve the right at our sole discretion to refuse or cancel any order for any reason. Some situations that may result in your order being cancelled include but are not limited to limitations on quantities available for purchase, inability to meet timeline for customized orders, inaccuracies or errors in product or pricing information, or problems identified by our credit and fraud avoidance department. We may also require additional verification or information before accepting any order. We will contact you if all or any portion of your order is cancelled or if additional information is required to accept your order. If your order is cancelled after your credit card has been charged the said amount will be reversed back in your Card Account. The customer agrees not to dispute the decision made by Winnpack and accept Winnpack's decision regarding the cancellation.